Refund policy

30-DAY RETURN POLICY

We accept returns within 30 days of delivery.

To be eligible for a return, your sunglasses must be unworn, unused, and in their original condition, with all original packaging, accessories, cleaning cloth, and storage pouch included. Proof of purchase is required.

To request a return, please contact us at rockthevibe360@gmail.com before sending your order back. Returns sent without prior authorization will not be accepted. Return instructions and the return address will be provided by email.

Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as Rock The Vibe is not responsible for returns lost in transit.

DAMAGED OR INCORRECT ITEMS

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us as soon as possible with your order number and photos of the item. If the issue is confirmed, Rock The Vibe will cover the return or replacement shipping costs.

REFUNDS

Once your return is received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method.

Please allow additional time for your bank or credit card provider to process the refund. Original shipping charges, when applicable, are non-refundable.

EXCHANGES

To receive a different color, please return the original item and place a new order after your return has been approved.