FAQ

Frequently Asked Questions

Are Rock The Vibe sunglasses UV protected?
Yes. All Rock The Vibe sunglasses feature UV400 lenses designed to block 100% of UVA and UVB rays.

Are the sunglasses polarized?
We are currently confirming this specification with our manufacturer. Until it is officially verified, we do not advertise our lenses as polarized.

What comes with my sunglasses?
Each pair includes a protective travel case, microfiber cleaning cloth, and signature Rock The Vibe pouch.

How much is shipping?
We offer free standard shipping on all orders within the United States.

How long will my order take to arrive?
Orders are processed within 1–2 business days. Standard shipping generally takes an additional 3–5 business days.

Do you ship internationally?
At this time, we only ship within the United States.

Can I return my order?
Yes. We accept returns within 30 days of delivery. Products must be unworn, unused, and returned in their original condition and packaging.

Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

How do I request a return?
Email us at rockthevibe360@gmail.com with your order number and reason for the return. We’ll send you the next steps.

Can I change or cancel my order?
Contact us as soon as possible. We’ll do our best to help, but changes or cancellations may not be possible once the order has been processed.

How can I contact Rock The Vibe?
Email us at rockthevibe360@gmail.com. We aim to respond within 1–2 business days.